Urgent and Primary Care Centre (UPCC) - Nanaimo (Medical Arts)

Abuse / Neglect, Healthcare Providers, Public Health, and Sexual Health

Provided by Island Health

Provides same-day urgent care of non-emergency injuries and illnesses for patients who are unable to see a family doctor or care provider at their regular or walk-in clinic.
Medical Arts UPCC is available for same-day care for those who have a health concern that should be seen within 12 to 24 hours, but are unable to see their family doctor or nurse practitioner. An integrated team of health-care professionals including physicians, registered nurses, social worker, pharmacist, counsellors and medical office staff provide non-emergency care.
Note: The Medical Arts UPCC no longer sees patients on a walk-in basis. Please see below for further information

The following health concerns can be treated at the Medical Arts UPCC
  • Sprains and strains
  • Suture removal
  • Stitches for cuts, minor bleeding
  • Coughs, colds, sore throat
  • Infections or abscesses, such as chest, ear or bladder
  • Mild asthma symptoms
  • New or worsening pain (not including chest pain)
  • Minor child illnesses, fevers and injuries
  • Minor allergic reaction
  • Mental health concerns (low mood, anxiety, depression)
  • Some reproductive and sexual health testing and support
  • Support and care after sexual assault
If you are experiencing a condition that is not an emergency but requires treatment within 24 hours, visit the Medical Arts Urgent and Primary Care Centre. Please go to the nearest emergency department or call 911 for life-threatening emergencies or serious injury.

How to Access
  • Call to book an appointment at 778-766-5144 when the clinic opens (see below), on a first-come, first served basis
  • Patients who do not have access to a telephone can attend the UPCC in person, but cannot expect an appointment preferentially or sooner
  • Phone Lines Open for Same Day Appointments from 8:00 AM - 9:00 PM Monday through Friday, and from 9:00 AM - 6:00 PM on Saturday, Sunday and holidays (see below for more hours of operation information).
  • A nurse or team member may ask a few questions to ensure the patient receives the right care, as soon as possible
  • Please Note: Telephone consults are not done, and it is office policy that no prescriptions are given for narcotics or sleeping pills.

778-766-5144

Website: https://www.islandhealth.ca/our...

#103, 650 South Terminal Avenue, Nanaimo, British Columbia, V9R 5E2

Hours of Operation
Monday to Friday from 8:00 AM - 9:00 PM, and
Saturday, Sunday and Holidays from 9:00 AM - 6:00 PM.
Clinic is open all holidays except Christmas day.
Hours are based on physician availability; call to book a same day appointment.

Cost: No cost

Referral options:

  • No referral is required
Associated Programs/Services

Also offered by Island Health:

Just the closest matches listed. Click to see more!
Availability

Service area: Gabriola Island, Lantzville, Nanaimo + show cities

Service area cities: Gabriola Island, Lantzville, and Nanaimo

Service Types Provided
Abuse / Neglect
Healthcare Providers
Public Health
Sexual Health
Ways to Access
  • Provided 1:1 in-person
  • Provided at a single location

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

Click anywhere to close