Kootenay Boundary

The services are available to people with complex care needs, and physical and/or mental health conditions who cannot live safely and independently at home. Long-term care may also be known as extended care, residential care, nursing home care or geriatric care facility.

Please refer to the Vancouver Coastal Health Long Term Care Facilities webpage for the following topics:
* Is long-term care right for me?
* How do I access long-term care?
* Choosing a long-term care facility
* Services provided in long-term care
* Full list of all Vancouver Coastal Health Long Term Care Facilities


How To Access Long-Term Care?
You can access this service by contacting your local Home Health and Community Care Office where a Case Manager will determine your needs and eligibility.
1. Contact your local Home Health and Community Care Office at the central intake number (there is a list of telephone numbers; please call for the area in which you live.
2. A case manager will determine your needs and eligibility
3. We aim to locate a care home that you have identified as one of your prefered care homes
4. Consent is required for admissions to long-term care homes. If an adult is not capable of providing consent, someone acting on their behalf will be asked to consent to a specific care home. For more information please visit the Ministry of Health website or speak with your health care provider.
5. We will notify you when an interim or preferred care home becomes available
6. When offered a bed in your preferred care home, you will be expected to move with very short notice – often within 48 hours of a bed becoming available