West Kootenay Nav-CARE

Condition Specific Support and Services for Seniors

Provided by Kootenay Social Support Society

A compassionate community-based program helping adults living with declining health, social isolation or increased frailty by providing social, emotional, and practical support.
Nav-CARE is a free compassionate community-based program developed to improve the quality of life of adults living with chronic illness, social isolation or increased frailty. Nav-CARE’s specially trained volunteers are matched one-to-one with clients to provide consistent, caring support and to encourage the development of a close connection. Nav-CARE is designed to help adults living with quality of life concerns such as:
  • Loneliness or social isolation
  • Recent loss or multiple losses
  • Mobility or sensory challenges
  • Increased disengagement
  • Coping with transitions and multiple decisions
  • Difficulty finding or accessing information or resources
  • Perceived need for the program
Nav-CARE provides the following:
  • Practical Support: Specially trained volunteer navigators help clients access resources and services in their community, while providing companionship and emotional support.
  • Emotional Support: Specially trained volunteers are matched one-to-one with clients to provide consistent, caring support and to encourage the development of a close connection.
  • Social Support: Nav-CARE volunteers can help clients to re-engage in their community and the activities they love.
The West Kootenay Nav-CARE Service Area Covers Salmo, Nelson, Kaslo, The Slocan Valley, Nakusp, Castlegar, and all areas in-between.

To request support through Nav-CARE, see the online referral form, or use the Pathways service request button.

Website: https://westkootenaynavcare.org/

250-608-4565 (Castlegar)

Public email: castlegar@ksss.ca

778-988-6685 (Slocan Valley)

Public email: slocan@ksss.ca

250-551-2537 (Salmo)

Public email: salmo@ksss.ca

250-265-8765 (Nakusp)

Public email: nakusp@ksss.ca

778-689-6832 (Nelson)

Public email: nelson@ksss.ca

778-205-0031 (Kaslo)

Public email: kaslo@ksss.ca

Cost: No cost

Referral options:

  • Self-referral
Availability

Service area: Castlegar, Kaslo, Nakusp, Nelson, Salmo, Slocan, Trail + show cities

Service area cities: Castlegar, Kaslo, Nakusp, Nelson, Salmo, Slocan, and Trail

Service Types Provided
Condition Specific Support
Services for Seniors
Ways to Access
  • Provided 1:1 in-person
  • Provided at multiple locations

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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